Hi Anika—apologies about the hassle here. I issued you a refund as well as a 10% discount code. Please know that the discount is a one-time courtesy.
Edit Actions
Execute Actions and Send
This is some text inside of a div block.
This is some text inside of a div block.
This one is only for animation
name
Your name
email
email@email.com
Message
Message
Trusted by amazing brands
Who is Brevy for?
Exclusively for eCommerce
We've built deep Integrations with eCommerce tools
Our AI Models are trained for retail queries.
Brevy takes the actions necessary to resolve tickets.
Benefits
End-to-end resolution of tickets
No more "Duct Tape and Glue" to maintain your support operations
Scalable Support During Peak Season
What is Brevy?
Human Assisted Automation for Email Tickets
We employ both automation and humans to ensure quality response to every email.
We integrate directly into your favorite help desk to pull and answer tickets.
Our AI handles the tedious tasks allowing our human agents to get through tickets more quickly.
Benefits of Human Assisted Automation
Consistent, high quality responses
Quicker resolution times
Reduction of "human error"
What makes Brevy different?
Human Review for Every Ticket
Every automation system has an error rate.
To ensure that your customers receive an amazing response every time, our tickets are reviewed by human agents.
This fusion provides the best parts of a BPO and automation.
Benefits of Human Review
You get the benefits of AI-based automation without the reputation risk.
Errors are caught and fixed internally minimizing the amount of escalations to your team.
Our agents are able to train the AI model over time providing better and better results.
Integrate Your Stack
Brevy works with your existing support stack, integrating with tools such as Gorgias, Zendesk, Intercom, and Shopify.
Does this really work, though?
“I was honestly blown away by the speed and quality of Brevy. During our internal blind QA, we couldn’t tell the difference between Brevy and our best in-house agents. This has allowed us to scale while maintaining our amazing quality of customer support.”
Zoe Rotberg
Director of Customer Experience
Turn Multi-Click Workflows Into a Single Button
Even simple actions usually require multiple steps. Brevy records those steps and allows you to act upon tickets with one click.
What is Fused Support?
Outsourcing
Pure Automation
brevy
Scales with Ticket Volume
Quick Response Time
Consistently Accurate
Problem Solving Capabilities
Personalization & Human Touch
AI-First Customer Support
Under the hood, we’ve built dozens of AI features to help deliver exceptional support.
Auto Summarization
A summary of the ticket is automatically generated as a note.
A/B Testing
Test how new responses perform before making the switch.
Ticket Merging
Detect multiple tickets for a customers to resolve all at once.
A/B Testing
Test how new responses perform before making the switch.
Auto Summarization
A summary of the ticket is automatically generated as a note.
Ticket Merging
Detect multiple tickets for a customers to resolve all at once.
Join the AI Revolution
Request a demo to see Brevy's automation suite in action