Home health is skilled, doctor-ordered care that Medicare covers; home care is non-medical help with daily life that Medicare will not pay for. In Arizona the two sound alike but follow different rules about who can provide the care and who pays.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services
This guide draws the line between them. The label decides which provider can deliver the care, which Arizona license that provider holds, and which program pays the bill. Getting it right is how a family avoids paying out of pocket for care a program would have covered, or waiting on Medicare coverage that was never going to come.
In This Guide
- Key Takeaways
- Home Care vs. Home Health in Arizona: The Core Difference
- Home Health: The Medicare-Certified Home Health Agency
- Home Care: ALTCS Attendant Care and Private Pay
- Home Care vs. Home Health in Arizona: Which One Do You Need?
- What It Costs in Arizona
- How to Start in Arizona
- Frequently Asked Questions
Home Care vs. Home Health in Arizona: The Core Difference
The split is medical versus non-medical, and in Arizona it settles three things at once: who provides the care, which license that provider holds, and which program pays.
Home health is skilled care. A physician orders it because the person has a medical need that requires a licensed professional: a nurse, or a physical, occupational, or speech therapist.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services Wound care after surgery, IV medication, injections a patient cannot manage alone, therapy to rebuild strength after a stroke or a fall: those are skilled needs. The care is part-time and intermittent, not round-the-clock.
Home care is non-medical help. Much of what this care covers is help with the activities of daily living: bathing, dressing, getting to the bathroom, preparing meals, light housekeeping, and supervision. The person can be medically stable and still need this help every day. In Arizona this is delivered as attendant care, personal care, and homemaker services.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services
The same person often needs both. Someone discharged after hip surgery might get home health (a nurse and a physical therapist for a few weeks) and also need home care (an attendant for bathing and meals for months). The two run on separate tracks with separate payers, and arranging two services through two programs at once is a real load on a family that is also managing a recovery. Knowing which track is which before you start making calls is what keeps it manageable.
Home Health: The Medicare-Certified Home Health Agency
Skilled home health in Arizona is delivered by a Home Health Agency that ADHS licenses and that is Medicare-certified.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services The agency employs the clinical staff, registered nurses and therapists, who carry out the plan of care a physician has ordered. Because the care is skilled and physician-ordered, a certified Home Health Agency can bill Medicare for covered services.
Medicare's home health benefit covers this Home Health Agency care when a beneficiary meets the conditions.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services,U.S. Government Publishing Office. (n.d.). 42 CFR 409.42 — Beneficiary qualification requirements, home health (govinfo.gov). govinfo.gov. Retrieved Jun 23, 2026, from https://www.govinfo.gov/content/pkg/CFR-2023-title42-vol2/xml/CFR-2023-title42-vol2-sec409-42.xml The two that trip families up most:
- Homebound. Leaving home takes considerable, taxing effort, and the person generally needs help or an assistive device to do it. Short, occasional trips out, to a medical appointment or to religious services, do not disqualify someone.
- Intermittent skilled need. A physician certifies that the person needs skilled nursing or therapy on a part-time or intermittent basis, under a plan of care the physician reviews, and the care comes from a Medicare-certified agency. Under federal rules, "part-time or intermittent" generally means combined skilled nursing and home health aide services of less than 8 hours a day and 28 or fewer hours a week.U.S. Government Publishing Office. (n.d.). 42 CFR 409.42 — Beneficiary qualification requirements, home health (govinfo.gov). govinfo.gov. Retrieved Jun 23, 2026, from https://www.govinfo.gov/content/pkg/CFR-2023-title42-vol2/xml/CFR-2023-title42-vol2-sec409-42.xml
When those conditions are met, Medicare pays for the covered skilled services: the nursing visits, the therapy, the medical social services, and the home health aide help that is attached to that skilled care. What Medicare home health will not do is staff an aide in the home for general daily help with no skilled-care purpose. That is home care, and it is the next section.
Home Care: ALTCS Attendant Care and Private Pay
Non-medical home care in Arizona is the everyday help that keeps someone safe and supported at home: attendant care, personal care, homemaker services, and supervision.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services It is not skilled medical care, so it does not run through a Medicare-certified Home Health Agency, and the payer picture looks different.
Who pays for non-medical home care comes down to a few routes:
- Private pay. Many families pay out of pocket, by the hour. This is the default when no one qualifies for a public program and the need is non-medical.
- ALTCS. For low-income Arizonans, the Arizona Long Term Care System, Arizona's Medicaid program for long-term care, funds in-home care as direct care services: attendant care, personal care, and homemaker services.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services ALTCS also offers member-directed options, where the member chooses and directs the worker, which can let a family member be hired and paid for the care. ALTCS is run by Arizona's Medicaid agency, the Arizona Health Care Cost Containment System (AHCCCS), so that is where a family starts.
- Long-term care insurance. A private policy, if the person holds one, may reimburse home care hours.
One line is worth stating plainly. Medicare does not pay for non-medical home care.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services A family expecting Medicare to cover an attendant for daily help will find it will not, no matter how much that help is needed. The ways to pay for home care are private funds, long-term care insurance, or, for eligible low-income Arizonans, ALTCS.
How ALTCS Eligibility Works
ALTCS is not income-only. To qualify, an applicant has to clear two separate gates.Arizona Health Care Cost Containment System. (n.d.). ALTCS: Coverage for Individuals with Long-Term Care Needs. azahcccs.gov. Retrieved Jun 25, 2026, from https://www.azahcccs.gov/Members/GetCovered/Categories/ALTCS.html
- Functional need. AHCCCS assesses whether the person needs a nursing-facility level of care, the threshold ALTCS sets for long-term-care coverage. A member who meets it can receive that care at home and in the community, not only in a nursing home; ALTCS can also pay for care in an assisted living facility, which sets Arizona apart from many states.
- Financial limits. For 2026, the ALTCS gross monthly income limit is $2,982 for an individual (300% of the federal Supplemental Security Income (SSI) benefit rate), and the resource (asset) limit is $2,000. An applicant whose income runs over the limit can still qualify using a special income-only trust, and a Community Spouse Resource Deduction protects part of a couple's resources for a spouse who stays in the community.Arizona Health Care Cost Containment System. (n.d.). ALTCS: Coverage for Individuals with Long-Term Care Needs. azahcccs.gov. Retrieved Jun 25, 2026, from https://www.azahcccs.gov/Members/GetCovered/Categories/ALTCS.html
Both gates are checked during the ALTCS application, which runs through AHCCCS.
Home Care vs. Home Health in Arizona: Which One Do You Need?
Start with the need, not the brochure. The table maps the two services across the dimensions that decide who provides the care and who pays.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services
| Home Health (Home Health Agency) | Non-Medical Home Care | |
|---|---|---|
| What it is | Skilled, physician-ordered medical care: nursing, therapy, medical social services, and home health aide care tied to that skilled need | Everyday non-medical help: attendant care, personal care, homemaking, supervision, and companionship |
| Who provides it | A Home Health Agency and its clinical staff | Direct care workers (attendants and personal-care aides), including a family member under a member-directed option |
| Licensed / certified by | ADHS-licensed and Medicare-certified | Funded through ALTCS direct care services for eligible members; private agencies serve private-pay clients |
| Who pays | Medicare (when homebound + intermittent skilled need) | Private pay, long-term care insurance, or ALTCS for eligible low-income Arizonans |
A quick way to place a situation: if a physician has ordered skilled care and the person is homebound, you are looking at home health from a Home Health Agency, and Medicare is the payer to check first. If the need is ongoing help with everyday tasks and there is no skilled medical component, you are looking at non-medical home care, and the question becomes whether to pay privately or qualify through ALTCS. Plenty of families arrange both at once.
What It Costs in Arizona
Home health, when Medicare covers it, costs the beneficiary $0 for the covered skilled services.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services,U.S. Government Publishing Office. (n.d.). 42 CFR 409.42 — Beneficiary qualification requirements, home health (govinfo.gov). govinfo.gov. Retrieved Jun 23, 2026, from https://www.govinfo.gov/content/pkg/CFR-2023-title42-vol2/xml/CFR-2023-title42-vol2-sec409-42.xml The cost question really lives on the home care side, where families pay out of pocket unless ALTCS covers it.
For non-medical home care, the CareScout 2025 Cost of Care Survey reports a single "non-medical caregiver" category (the survey merged the former homemaker and home-health-aide lines). Its national median is about $35 an hour, which works out to roughly $80,080 a year assuming 44 hours of care a week.CareScout. (n.d.). Cost of Long Term Care by State. carescout.com. Retrieved Jun 25, 2026, from https://www.carescout.com/cost-of-care That is a national survey median, not a government rate and not a maximum, so what a specific Arizona agency charges can land above or below it, and the Phoenix and Tucson metros tend to run higher than rural counties. A family using fewer hours than the full-week assumption will pay less than the annual figure suggests.CareScout. (n.d.). Cost of Long Term Care by State. carescout.com. Retrieved Jun 25, 2026, from https://www.carescout.com/cost-of-care
For low-income Arizonans who qualify, that private cost can be covered instead through ALTCS as attendant care, personal care, and homemaker services.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services
How to Start in Arizona
Two different services mean two different starting points.
- For home health, ask the discharging physician or hospital to order it and recommend a Medicare-certified Home Health Agency; Medicare picks up the covered skilled care once the homebound and intermittent-skilled conditions are met.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services To confirm an agency is properly licensed in Arizona, check the ADHS medical-facilities licensing directory at azdhs.gov/licensing/medical-facilities.
- For non-medical home care, decide between private pay and ALTCS. To apply for ALTCS or check eligibility, start with AHCCCS at azahcccs.gov/Members/GetCovered/Categories/ALTCS; AHCCCS handles both the nursing-facility level-of-care assessment and the financial review.Arizona Health Care Cost Containment System. (n.d.). ALTCS: Coverage for Individuals with Long-Term Care Needs. azahcccs.gov. Retrieved Jun 25, 2026, from https://www.azahcccs.gov/Members/GetCovered/Categories/ALTCS.html
Frequently Asked Questions
Does Medicare pay for home care in Arizona?
No. Medicare does not pay for non-medical home care, the help with bathing, dressing, meals, and supervision that an attendant provides.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services Medicare's home health benefit covers skilled, physician-ordered care (nursing and therapy) from a Home Health Agency for people who are homebound and need it on an intermittent basis. For non-medical home care, the options are private pay, long-term care insurance, or, for eligible low-income Arizonans, ALTCS.
What is the difference between home care and home health?
Home health is skilled medical care a physician orders and a licensed clinician delivers, covered by Medicare when the person is homebound and needs intermittent skilled care. Non-medical home care is everyday help with daily living that Medicare does not cover.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services In Arizona, home health comes from an ADHS-licensed, Medicare-certified Home Health Agency, while non-medical home care is delivered by direct care workers and, for eligible people, funded through ALTCS.
What is ALTCS attendant care?
Attendant care is one of the direct care services the Arizona Long Term Care System funds for eligible members: hands-on help with daily activities such as bathing, dressing, and mobility, along with related personal care and homemaker support.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services ALTCS also offers member-directed options, where the member chooses and directs the worker, which in some cases lets a family member be hired and paid for the care. Eligibility runs through ALTCS, Arizona's Medicaid program for long-term care.
Is a home health agency in Arizona licensed by the state?
Yes. A Home Health Agency that provides skilled home health in Arizona is licensed by the Arizona Department of Health Services and, to bill Medicare, must also be Medicare-certified.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services That licensing and certification is what separates a skilled Home Health Agency from a provider of non-medical home care.
Can someone get both home health and home care at the same time?
Yes, and many do.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home Health Services Coverage. medicare.gov. Retrieved Jun 25, 2026, from https://www.medicare.gov/coverage/home-health-services A person recovering from surgery might receive Medicare-covered Home Health Agency care (a nurse and a therapist for a set period) while also needing ongoing non-medical home care (an attendant for bathing and meals). The two run on separate tracks with separate payers, so arranging one does not arrange or pay for the other, and it is normal to feel stretched lining up both. Taking them as two distinct tasks, with two distinct payers, makes the work more manageable.
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