"Home care" and "home health" sound like the same service in Connecticut, but the state regulates them through two different agencies, and that split decides who pays. Skilled home health comes from an agency licensed by the Connecticut Home Health Unit at the Department of Public Health, the kind of care Medicare can cover. Non-medical help comes from a homemaker-companion agency registered with the Department of Consumer Protection, a credential that attaches to the agency rather than to a health license held by each worker.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
This guide draws that line so a Connecticut family doesn't pay out of pocket for care a program would have covered, or count on Medicare coverage that was never coming. The label that matters isn't the agency's name. It's whether the care is skilled or non-medical, which agency stands behind it, and which program pays the bill.
In This Guide
- Key Takeaways
- Home Care vs. Home Health: The Core Difference in Connecticut
- Home Health: The DPH-Licensed Home Health Care Agency
- Home Care: The DCP-Registered Homemaker-Companion Agency
- Home Care vs. Home Health in Connecticut: Which One Do You Need?
- What It Costs
- When Home Health Ends and Non-Medical Care Continues
- What to Do Next in Connecticut
- Common Questions: Medicare Coverage, Costs, and Hiring
Home Care vs. Home Health: The Core Difference in Connecticut
The split is skilled versus non-medical, and in Connecticut it's written into two completely different oversight tracks. The state doesn't put all in-home care under one rulebook. Skilled care runs through a health license at the Department of Public Health. Non-medical help runs through a consumer-protection registration, which is a different agency doing a different job.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
A Home Health Care Agency provides skilled care: nursing and physical, occupational, or speech therapy that a physician orders because the person has a medical need only a licensed professional can meet. Wound care after surgery, IV medication, injections a patient can't manage alone, therapy to rebuild strength after a stroke or a fall. The care is part-time and intermittent, not round-the-clock, and the agency holds a health license from DPH.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
A homemaker-companion agency provides non-medical support: companionship, homemaking, and help with the everyday activities of daily living that keep someone safe at home. The person can be medically stable and still need this help every day. This agency does not hold a DPH health license and may not provide any medical services. It registers with the Connecticut Homemaker-Companion Agency Registration program at the Department of Consumer Protection, a credential that attaches to the agency, not to a health license held by the individual worker.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
That difference in oversight is also what decides the money. A Home Health Care Agency may become Medicare-certified, the step that lets it bill Medicare for the skilled care it's licensed to deliver.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services A homemaker-companion agency provides care Medicare doesn't pay for at all. So when a Connecticut family hears "home health agency," that's shorthand for the skilled, DPH-licensed, often Medicare-certified track, and "homemaker-companion" points to the non-medical, DCP-registered one.
The same person often needs both at once. Someone discharged after a hip replacement might need home health (a nurse and a physical therapist for a few weeks) and also non-medical help (a companion for bathing, meals, and housekeeping for months). Those come from different agencies under different state oversight, and they run on separate payment tracks.
Home Health: The DPH-Licensed Home Health Care Agency
Skilled home health in Connecticut comes from a Home Health Care Agency licensed by the Department of Public Health's Home Health Unit, often one that has also earned Medicare certification. DPH licenses a second, narrower level too: a Home Health Aide agency provides solely home health aide services, overseen by a Registered Nurse, so aide-level help with bathing or dressing isn't automatically outside DPH licensure.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services The agency employs the clinical staff, registered nurses and therapists, who carry out the plan of care a physician has ordered. The DPH health license is the floor; Medicare certification is the additional step that lets the agency bill Medicare for those services.
Medicare's home health benefit covers this care when a beneficiary meets the conditions.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services,U.S. Government Publishing Office. (n.d.). 42 CFR 409.42 — Beneficiary qualifications for coverage of services (eCFR, current). ecfr.gov. Retrieved Aug 3, 2026, from https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-409/subpart-E/section-409.42 The two that trip families up most:
- Homebound. Leaving home takes a lot of effort, or needs help such as a cane, walker, wheelchair, or another person. Leaving for medical treatment, or for short, infrequent absences such as religious services, doesn't disqualify someone.Centers for Medicare & Medicaid Services. (n.d.). Home Health Services Coverage - Medicare.gov. medicare.gov. Retrieved Oct 13, 2026, from https://www.medicare.gov/coverage/home-health-services
- Intermittent skilled need. A physician or allowed practitioner certifies that the person needs skilled nursing or therapy on a part-time or intermittent basis, under a plan of care they review, and the care comes from a Medicare-certified agency.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
When those conditions are met, Medicare pays for the covered skilled services: the nursing visits, the therapy, and the home health aide help attached to that skilled care. What Medicare home health will not do is staff an aide in the home for general daily help with no skilled-care purpose. That's non-medical care, and it's the next section.
To find a Medicare-certified home health agency in Connecticut, you can search Medicare's Care Compare tool, which lists certified agencies by location and shows their quality ratings.
Home Care: The DCP-Registered Homemaker-Companion Agency
Non-medical home care in Connecticut comes from a homemaker-companion agency, which the state treats very differently from a home health agency. It doesn't hold a DPH health license. Instead it registers with the Department of Consumer Protection, a credential that attaches to the agency, not to a health license held by the individual worker. That registration still carries duties: before hiring, the agency must run a comprehensive background check, including a criminal history check and a sex-offender registry search; it must carry a surety bond or insurance of at least $10,000 that covers employee theft; and it must give the client a written contract or service plan signed by both sides.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services A family should still ask directly about training, supervision, and how the agency handles a worker who doesn't work out.
Because it isn't skilled medical care, the payer picture looks nothing like home health. Who pays for non-medical home care comes down to a few routes:
- Private pay. Many families pay out of pocket, by the hour. This is the default when no one qualifies for a public program and the need is non-medical.
- Connecticut Home Care Program for Elders. For Connecticut residents 65 and older who are at risk of nursing home placement and meet its financial criteria, this state program can fund non-medical in-home services so a person can stay at home rather than enter a facility. The next section explains who qualifies and how to apply.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
- Long-term care insurance. A private policy, if the person holds one, may reimburse non-medical care hours.
One line is worth getting exactly right. Original Medicare does not pay for custodial or personal care, like help bathing or dressing, when that is the only care a person needs.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services If a parent qualifies for skilled home health, part-time or intermittent aide help with bathing or grooming can be covered as part of that benefit. But a family expecting Medicare to cover a companion or homemaker for daily help with no skilled need will find it won't, and a Medicare Advantage enrollee should check with the plan, since its home health benefits can differ. For non-medical help alone, the ways to pay are private funds, long-term care insurance, or, for eligible low-income residents, the Connecticut Home Care Program for Elders.
The Connecticut Home Care Program for Elders
The Connecticut Home Care Program for Elders (CHCPE) is the state's main route to covered non-medical home care. It's run by the Connecticut Department of Social Services and is built to let a person 65 or older stay home with services and supports instead of entering a nursing facility.U.S. Government Publishing Office. (n.d.). 42 U.S.C. 1396p - Estate recovery at 55 and older; 60-month look-back. govinfo.gov. Retrieved Oct 13, 2026, from https://www.govinfo.gov/content/pkg/USCODE-2024-title42/html/USCODE-2024-title42-chap7-subchapXIX-sec1396p.htm CHCPE applicants must be 65 or older, a Connecticut resident, at risk of nursing home placement, and must meet the program's financial eligibility criteria; DSS publishes no asset figure for CHCPE on its program page, so ask what applies rather than assuming the nursing-home limits carry over.U.S. Government Publishing Office. (n.d.). 42 U.S.C. 1396p - Estate recovery at 55 and older; 60-month look-back. govinfo.gov. Retrieved Oct 13, 2026, from https://www.govinfo.gov/content/pkg/USCODE-2024-title42/html/USCODE-2024-title42-chap7-subchapXIX-sec1396p.htm Those nursing-home limits, for reference, are a $1,600 asset limit for a single applicant in 2026, below the $2,000 SSI resource standard CMS publishes for an individual, and a stated Medicaid long-term-services-and-supports income limit of $2,982, with a spend-down route for applicants over either one.U.S. Government Publishing Office. (n.d.). 42 U.S.C. 1396p - Estate recovery at 55 and older; 60-month look-back. govinfo.gov. Retrieved Oct 13, 2026, from https://www.govinfo.gov/content/pkg/USCODE-2024-title42/html/USCODE-2024-title42-chap7-subchapXIX-sec1396p.htm Services may include companion services, home-delivered meals, and homemaker services, arranged through a care plan rather than paid out of pocket.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
To apply, a Connecticut family contacts the Department of Social Services, which runs the program and screens for both the level-of-care need and the financial criteria. It's worth confirming where a person stands before assuming they won't qualify, and worth applying early, since an assessment and care plan take time to set up.
Home Care vs. Home Health in Connecticut: Which One Do You Need?
Start with the need, not the brochure. The table maps the two services across the dimensions that decide what the care is, who stands behind it, and who pays. The regulator is your first clue: DPH licensure points to skilled care, while a DCP registration points to non-medical help.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
| Home Health Care Agency (Skilled) | Homemaker-Companion Agency (Non-Medical) | |
|---|---|---|
| What it is | Skilled, physician-ordered care: nursing and physical, occupational, or speech therapy under a plan of care, on a part-time or intermittent basis | Non-medical companionship, homemaking, and help with everyday activities of daily living that keep someone safe at home |
| Who regulates it | Licensed by the Connecticut Department of Public Health (Home Health Unit), which also licenses aide-only Home Health Aide agencies; may also be Medicare-certified | Registers with the Connecticut Department of Consumer Protection; the registration attaches to the agency, not to individual workers |
| Who pays | Medicare (when homebound + intermittent skilled need) | Private pay, long-term care insurance, or the Connecticut Home Care Program for Elders for eligible residents 65 and older |
A quick way to place a situation: if a physician has ordered skilled care and the person is homebound, you're looking at home health, and Medicare is the payer to check first. If the need is ongoing help with everyday tasks and there's no skilled medical component, you're looking at a homemaker-companion agency, and the question becomes whether to pay privately or qualify through the Connecticut Home Care Program for Elders. Both can be in play at once, and plenty of Connecticut families arrange both.
What It Costs
Home health, when Medicare covers it, costs the beneficiary nothing for the covered skilled services.U.S. Government Publishing Office. (n.d.). 42 CFR 409.42 — Beneficiary qualifications for coverage of services (eCFR, current). ecfr.gov. Retrieved Aug 3, 2026, from https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-409/subpart-E/section-409.42 The cost question really lives on the non-medical side, where families pay out of pocket unless a program covers it.
For non-medical home care in Connecticut, a non-medical caregiver ran a median of about $82,368 a year in 2025 on a 44-hour-per-week basis, according to the CareScout 2025 Cost of Care Survey, whose rates were gathered from July to November 2025.assets.carescout.com. (2025). CareScout — Cost of Care Survey 2025, Median Cost Data Tables (Connecticut and USA National rows: annual, monthly, and home-care hourly/visit medians). Retrieved Aug 1, 2026, from https://assets.carescout.com/x/8fcb50422f/282102.pdf That annual figure rests on a median of $36 an hour, 23rd among the states. The 2025 survey merged the former homemaker and home health aide lines into a single non-medical caregiver category, so that one figure now covers both. Connecticut's long-term care costs overall are among the highest in the nation, most of all for nursing homes and assisted living. These are industry-survey medians, not government rates and not a maximum, and costs vary within the state, so what a specific Connecticut agency charges can land above or below them. A family using fewer hours than the full-week assumption will pay less than the annual figure suggests.assets.carescout.com. (2025). CareScout — Cost of Care Survey 2025, Median Cost Data Tables (Connecticut and USA National rows: annual, monthly, and home-care hourly/visit medians). Retrieved Aug 1, 2026, from https://assets.carescout.com/x/8fcb50422f/282102.pdf
For context, here is how that non-medical home care figure sits against Connecticut's other care settings in the same CareScout 2025 survey.assets.carescout.com. (2025). CareScout — Cost of Care Survey 2025, Median Cost Data Tables (Connecticut and USA National rows: annual, monthly, and home-care hourly/visit medians). Retrieved Aug 1, 2026, from https://assets.carescout.com/x/8fcb50422f/282102.pdf
| Care setting | Median annual cost |
|---|---|
| Non-medical caregiver (in-home, 44 hrs/week) | About $82,368 |
| Assisted living | About $104,106 to $109,410 |
| Nursing home (semi-private room) | About $182,500 |
| Nursing home (private room) | About $200,750 |
For Connecticut residents who qualify, that private cost can be covered instead through the Connecticut Home Care Program for Elders.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
When Home Health Ends and Non-Medical Care Continues
The most common surprise comes at the transition. Medicare home health is tied to a skilled need. There's no fixed cap on visits for someone who qualifies, but when the nurse and therapist finish the plan of care and the skilled need ends, Medicare's home health coverage ends with it, even if the person still can't manage bathing, meals, and housekeeping alone. That remaining help is non-medical care, and it's exactly what Medicare doesn't cover. So a family often moves from a covered home health benefit to paying privately, or to the Connecticut Home Care Program for Elders if the person qualifies, for the same person in the same home.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services
Planning for that handoff before home health ends, rather than after, is what keeps a person from a gap in care. If non-medical help will be needed once skilled care wraps up, line up the homemaker-companion agency or the Connecticut Home Care Program for Elders application while the home health team is still in the home.
What to Do Next in Connecticut
Where you start depends on the care you need. If money is tight, note the Connecticut Home Care Program for Elders line below.U.S. Government Publishing Office. (n.d.). 42 U.S.C. 1396p - Estate recovery at 55 and older; 60-month look-back. govinfo.gov. Retrieved Oct 13, 2026, from https://www.govinfo.gov/content/pkg/USCODE-2024-title42/html/USCODE-2024-title42-chap7-subchapXIX-sec1396p.htm
Common Questions: Medicare Coverage, Costs, and Hiring
Does Medicare pay for home care in Connecticut?
Not on its own. Original Medicare does not pay for custodial or personal care, or homemaker services unrelated to a care plan, when that is the only care a person needs, which is the everyday help a homemaker-companion agency provides. If the person qualifies for skilled home health, part-time or intermittent home health aide care, such as help with bathing, grooming, or walking, can be covered alongside it.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services Medicare's home health benefit covers skilled, physician-ordered care (nursing and therapy) for people who are homebound and need it on an intermittent basis. For non-medical home care, the options are private pay, long-term care insurance, or, for eligible low-income residents, the Connecticut Home Care Program for Elders.
What is the difference between home care and home health in Connecticut?
Home health is skilled medical care a physician orders and a licensed clinician delivers, covered by Medicare when the person is homebound and needs intermittent skilled care. Non-medical home care is everyday help with daily living that Medicare does not cover when it's the only care needed.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services Connecticut regulates the two through different agencies: the Department of Public Health licenses the skilled Home Health Care Agency, while the Department of Consumer Protection registers the non-medical homemaker-companion agency.
What is a homemaker-companion agency in Connecticut?
A homemaker-companion agency provides non-medical support: companionship, homemaking, and help with everyday activities of daily living.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services Unlike a Home Health Care Agency, it doesn't hold a Department of Public Health health license. It registers with the Department of Consumer Protection, a credential that attaches to the agency rather than to its workers, so a family should ask directly about background checks, training, and supervision before hiring.
Are homemaker-companion agency workers licensed in Connecticut?
Not through the agency's registration. The Department of Consumer Protection credential attaches to the agency, not to a health license held by the individual worker, and even a person going into business alone registers, as a sole proprietor.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services That's the opposite of skilled home health, where home health aides at a DPH-licensed agency must complete an aide training program and pass a Home Health Aide Competency Evaluation. On the non-medical side, the protection is the agency's own duties: background checks before hiring, a bond or insurance of at least $10,000, and a signed written contract, so confirm them before hiring.
Can someone get both home health and non-medical care at the same time?
Yes, and many do.Centers for Medicare & Medicaid Services. (n.d.). Medicare - Home health services coverage. medicare.gov. Retrieved Jul 30, 2026, from https://www.medicare.gov/coverage/home-health-services A person recovering from surgery might receive Medicare-covered home health (a nurse and a therapist for a set period) while also needing ongoing non-medical help (a companion for bathing, meals, and housekeeping). They come from different agencies under different Connecticut oversight and run on separate payment tracks, so arranging one does not arrange or pay for the other. Coordinating two agencies and two payment tracks at once is genuinely a lot to manage while caring for someone, so it helps to keep a simple note of which agency handles what and who pays, and to ask each one what happens when their part of the care ends.
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