Senior transportation in New Jersey is not one program, and that is the first thing to know before you start calling. When an older adult in New Jersey stops driving, the rides exist, but they are spread across four separate systems: a county aging network that runs on the Older Americans Act and New Jersey's own Casino Revenue funding, NJ TRANSIT's Access Link paratransit for riders a disability keeps off the bus, ModivCare medical rides for people on NJ FamilyCare, and a volunteer and private layer that fills the gaps.,, Which one you reach for depends on who your parent is and where they are going, and in New Jersey the sorting usually starts with a single phone call to the county.

In This Guide

Why There's No Single Senior Transportation Program in New Jersey

Families in New Jersey go looking for "the senior transportation program" and cannot find it, because it is not one thing. What exists instead is a set of separate systems, each with its own rules, its own paperwork, and its own idea of who it is for. One is built around age and runs through your county. One is built around disability and runs through NJ TRANSIT. One is built around who insures your parent's health care. And one is whoever in the community happens to drive.

That sounds like a maze, and from the outside it is. But it resolves into a simple question you can answer trip by trip: who is the rider, and where are they going? A ride to dialysis for someone on NJ FamilyCare runs through a different door than a ride to the grocery store for a 72-year-old in Bergen County who just let their license lapse. The rest of this guide walks the New Jersey menu one option at a time, then lines them up so you can match the option to the trip.

The County Aging Network: Older Americans Act Rides

Start here, because it is the widest door and the least known. The Older Americans Act requires that a protected share of each area's funding go to a set of "access services," and transportation is named among them, right alongside information and assistance and case management. That makes rides for older adults a funded part of the aging network rather than a favor a local agency does when it has room.

In New Jersey, the aging network is organized by county. The state's Division of Aging Services, within the Department of Human Services, assists the 21 county Area Agencies on Aging in building coordinated services for adults 60 and older, and it names transportation and escorted transportation among the services those agencies fund. Two features make this the first call:

Each county Area Agency on Aging does not usually drive the vans itself. It coordinates and funds the transportation that fits its community, then contracts the rides out to county providers, which is why the program has a different local name in Camden than it does in Morris. Because the program is local, the way to find it is to ask your county Area Agency on Aging directly rather than searching for a generic term. Our guide to finding and using your Area Agency on Aging covers that call in full.

New Jersey's Casino-Funded County Transportation (SCDRTAP)

This is the layer that makes New Jersey different from most states, and many families have used it without ever hearing its name. New Jersey funds local transportation for older residents and people with disabilities through the Senior Citizen and Disabled Resident Transportation Assistance Program (SCDRTAP), a Casino Revenue Fund program administered by NJ TRANSIT. Each of the 21 counties, or its designee, applies to NJ TRANSIT for local assistance under the program, and every county runs a local paratransit or community-transportation service for older residents and people with disabilities that these state funds help support.

In practice this is the county "senior bus" or "county paratransit" that families in New Jersey have often heard of without knowing where it comes from. It typically runs curb-to-curb or door-to-door in smaller lift-equipped vans and minibuses, on set days and by advance reservation, and it commonly carries older adults to medical appointments, senior centers, grocery shopping, and adult day programs. Fares, service days, and reservation windows are set county by county, so the specifics come from your county's program rather than from a statewide rulebook. It often runs through the same county human-services or aging office as the Older Americans Act rides above, which is why one call to the county usually surfaces both.

This is the option families most often do not know is a legal right. Under the Americans with Disabilities Act, a public transit agency that runs a fixed-route system must also provide complementary paratransit, a door-to-door or curb-to-curb ride, to people whose disability keeps them from using the regular fixed-route service, at a level comparable to the fixed-route system it shadows. One carve-out matters before you call: the requirement does not apply to commuter bus, commuter rail, or intercity rail service, so those services owe no paratransit ride, while a local bus, light rail, or subway network does. In New Jersey, that service is NJ TRANSIT's Access Link, which NJ TRANSIT describes as its paratransit service for people with disabilities who are unable to use the local fixed-route bus or light rail because of a physical or functional limitation.

Three things shape how Access Link will work for your parent:

  • It shadows the bus map. Paratransit generally has to cover origins and destinations within three-fourths of a mile of a fixed route, during the same days and hours the buses run. NJ TRANSIT states that Access Link runs on the same days and hours as the regularly scheduled local fixed-route bus, so where there is bus service there is Access Link, and where there is none there is not. If your parent lives well outside NJ TRANSIT's bus network, the county SCDRTAP paratransit above may reach them where Access Link cannot.
  • The fare is capped, but it is not free. The transit agency can charge for a paratransit trip, but the fare cannot be more than twice the regular fixed-route fare for a comparable trip. NJ TRANSIT sets the Access Link fare based on the local fixed-route bus fare, so it stays close to the price of the bus.
  • Eligibility is about function, not age. Access Link eligibility turns on whether a disability prevents fixed-route use. To establish it, NJ TRANSIT requires an interview, by phone or in person, and current medical verification. Age alone does not qualify a rider, and being older does not disqualify one.

To apply or ask about eligibility, contact NJ TRANSIT Access Link at 973-491-4224. If your parent qualifies, Access Link becomes one of the most reliable and affordable standing options for local trips within the bus network.

Medical Trips: NJ FamilyCare and ModivCare, and Why Medicare Usually Won't

When the trip is to a medical appointment, the rules change, and what decides your options is which program insures your parent.

NJ FamilyCare covers medical rides. Non-emergency medical transportation is a required part of every state's Medicaid program: a state must ensure necessary transportation for its beneficiaries to and from their providers. New Jersey delivers this benefit through NJ FamilyCare, the state's Medicaid program, using a single statewide broker. New Jersey's Department of Human Services states that ModivCare, the state's medical transportation broker, provides non-emergency medical transportation to NJ FamilyCare clients living anywhere in the state, for rides to obtain medically necessary, covered services. If your parent is on NJ FamilyCare, rides to dialysis, chemotherapy, or regular doctor visits are a covered benefit. Reserve them by calling ModivCare at 1-866-527-9933, and book at least two business days before the appointment. This is a payer benefit, not an aging-network one, so it runs on its own track. See our national guide to Medicaid non-emergency medical transportation for how the benefit works in general.

Original Medicare, by contrast, covers transportation narrowly. Part B covers ambulance transportation, and only in defined circumstances: when traveling in any other vehicle could endanger your health, and only to the nearest appropriate medical facility. That surprises families, and it is the source of a lot of unexpected bills. If your parent has a Medicare Advantage plan rather than Original Medicare, check the plan: some Advantage plans add a limited transportation benefit, but it is a plan feature, not something Medicare itself guarantees.

The Volunteer and Private Layer

Underneath the funded programs is a patchwork that often does the everyday work of getting an older adult to a hair appointment, a place of worship, or a friend's house.

  • County senior centers and municipal senior buses. Many New Jersey towns and counties run their own senior shuttles on set routes and days, separate from or alongside the SCDRTAP county paratransit. Availability and cost vary, so ask your county aging office or municipal senior center what runs locally.
  • Transportation Management Associations (TMAs). New Jersey is covered by a network of non-profit Transportation Management Associations, and the state Division of Disability Services points residents to them for help finding community shuttles and other local options. Your county aging office can tell you which TMA serves your area.
  • Volunteer driver programs and ride-share. Some communities run programs where screened volunteers drive older neighbors, often coordinated by a senior center or faith community. App-based ride services and phone-based concierge services can fill in for spontaneous trips for a parent who can still transfer in and out of a car independently. These are private and paid out of pocket, and coverage varies.

None of this layer is an entitlement, and it is the part that varies most from one town to the next, which is exactly why the county aging office, whose job is to know the local map, is the efficient place to ask.

Which New Jersey Senior Transportation Option Fits Which Trip

The menu resolves into a matching problem. Line the options up against who the rider is, what the trip is for, and what it costs, and the right door usually picks itself.

Option Best for Typical cost How to arrange
County aging-network / SCDRTAP rides Any resident 60+, local trips including medical, shopping, senior centers No means test; voluntary contribution or low county fare Call your county Area Agency on Aging or county aging office
NJ TRANSIT Access Link A rider whose disability prevents using fixed-route bus or light rail No more than twice the regular bus fare Apply and interview through NJ TRANSIT at 973-491-4224
ModivCare (NJ FamilyCare) medical rides An NJ FamilyCare member, medical trips only Covered benefit Reserve with ModivCare at 1-866-527-9933
County senior bus / TMA / volunteer driver Everyday local trips, gaps the funded programs miss Free to low, varies locally County aging office or a senior center
Ride-share or concierge service Spontaneous trips, a rider who transfers independently Private pay Book directly (app or phone)

Read it as a decision, not a ranking. An NJ FamilyCare member going to dialysis starts with ModivCare. A 68-year-old in Ocean County who just stopped driving and wants to keep getting to the grocery store and church starts with the county aging office and, if a disability keeps them off the bus, an Access Link application. Most families end up using more than one door, one for medical trips and another for everything else.

How to Start: One Phone Call

For everything except the NJ FamilyCare medical benefit, the same first call does the sorting: your county aging office. Because New Jersey organizes aging services by county, the office that serves your parent is defined by the county they live in, not the county you live in. If you are not sure how to reach it, the national Eldercare Locator, a free public service at 1-800-677-1116, will connect you to the Area Agency on Aging for your parent's New Jersey address.

When you reach the county, name the actual trips: "My father is 74, lives in Monmouth County, no longer drives, and needs to get to a cardiologist twice a month and to the grocery store weekly." A specific request gets a specific answer, which county program exists, whether he would qualify for Access Link, and what each one costs. If your parent is on NJ FamilyCare, also call ModivCare at 1-866-527-9933 for medical rides, since that benefit runs on a separate track.

Frequently Asked Questions

What transportation is available for seniors in New Jersey who don't drive?

There are four layers. First, county aging-network rides funded through the Older Americans Act and, in New Jersey, through the Casino Revenue-funded Senior Citizen and Disabled Resident Transportation Assistance Program, arranged by your county Area Agency on Aging and open to anyone 60 or older with no income test., Second, NJ TRANSIT Access Link, the ADA paratransit that NJ TRANSIT must provide to riders whose disability prevents local fixed-route use. Third, ModivCare medical rides if your parent is on NJ FamilyCare. And fourth, a volunteer and private layer of county senior buses, Transportation Management Associations, volunteer drivers, and ride-share. Start by calling your county aging office, or the Eldercare Locator at 1-800-677-1116.

How does an older adult qualify for NJ TRANSIT Access Link?

Access Link eligibility is based on disability, not age. A rider qualifies if a disability prevents them from using NJ TRANSIT's local fixed-route bus or light rail; NJ TRANSIT decides this through an interview, by phone or in person, and current medical verification., Being older does not automatically qualify someone, and a qualifying rider pays a fare no higher than twice the regular fixed-route bus fare. To apply, call NJ TRANSIT at 973-491-4224.

Does New Jersey Medicaid pay for rides to the doctor?

Yes. NJ FamilyCare, New Jersey's Medicaid program, covers non-emergency medical transportation for eligible members to medically necessary, covered services, delivered through the state's broker, ModivCare., Reserve a ride by calling ModivCare at 1-866-527-9933, at least two business days ahead. Original Medicare, by contrast, covers ambulance transportation only when another vehicle could endanger your health, and only to the nearest appropriate facility, though some Medicare Advantage plans add a limited transportation benefit.

Is there a cost for county senior transportation in New Jersey?

Older Americans Act services are not means tested, and a provider cannot deny a ride to someone who will not or cannot contribute. Your parent may be invited to make a voluntary contribution, and some county SCDRTAP or municipal senior-bus programs charge a small set fare. There is no income test to use the aging-network service, but the exact cost is set county by county, so ask your county aging office.

Learn More

Find personalized help arranging transportation for an older adult in New Jersey who no longer drives at brevy.com.


The information on Brevy.com is for educational purposes only and is not a substitute for professional legal, financial, or medical advice. Rules vary by state and program and change frequently. Always verify with the relevant agency or a qualified professional. Brevy is not a law firm, financial advisor, or healthcare provider.

BC

Brevy Care Team

Expert eldercare guidance from Brevy's team of healthcare professionals and researchers.