Unlicensed doesn't always mean illegal: federal researchers found that some unlicensed care homes operate legally and others illegally, and state law decides which is which.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (n.d.). Understanding Unlicensed Care Homes: Final Report (HHS Office of the Assistant Secretary for Planning and Evaluation). aspe.hhs.gov. Retrieved Oct 14, 2026, from https://www.aspe.hhs.gov/reports/understanding-unlicensed-care-homes-final-report An unlicensed care home gives two or more unrelated people room, board and some services without a state license.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (n.d.). Understanding Unlicensed Care Homes: Final Report (HHS Office of the Assistant Secretary for Planning and Evaluation). aspe.hhs.gov. Retrieved Oct 14, 2026, from https://www.aspe.hhs.gov/reports/understanding-unlicensed-care-homes-final-report If a "room with care" for a parent costs far less than local assisted living and the listing never mentions a license, this guide shows how to check the home and who to call in seven states: California, Texas, Washington, Florida, Georgia, Maryland and Pennsylvania.
In This Guide
- What an Unlicensed Care Home Is, and When It's Legal
- When Does a Small Care Home Need a License?
- What Happens to an Unlicensed Operator
- Warning Signs a Care Home May Be Unlicensed
- How to Tell if a Care Home Is Licensed
- Placement Agents and Referrals
- How to Report an Unlicensed Care Home
- Frequently Asked Questions
- Learn More
What an Unlicensed Care Home Is, and When It's Legal
A useful federal description comes from the Office of the Assistant Secretary for Planning and Evaluation (ASPE) at HHS. In its 2015 study, Understanding Unlicensed Care Homes, ASPE describes these as homes that provide room, board and some level of services for two or more unrelated people but are not licensed or certified by the state. ASPE says they often serve very vulnerable people, including older adults with functional limitations and limited financial resources.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (n.d.). Understanding Unlicensed Care Homes: Final Report (HHS Office of the Assistant Secretary for Planning and Evaluation). aspe.hhs.gov. Retrieved Oct 14, 2026, from https://www.aspe.hhs.gov/reports/understanding-unlicensed-care-homes-final-report
"Unlicensed" is not the same as "illegal." ASPE says some of these homes are legally unlicensed while others operate illegally, and RTI International, announcing a 2018 journal article based on that study, notes that some states allow categories of residential care homes to operate legally without a license. ASPE calls its study exploratory, but its findings highlight potential issues of safety, abuse and financial exploitation in unlicensed care homes.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (n.d.). Understanding Unlicensed Care Homes: Final Report (HHS Office of the Assistant Secretary for Planning and Evaluation). aspe.hhs.gov. Retrieved Oct 14, 2026, from https://www.aspe.hhs.gov/reports/understanding-unlicensed-care-homes-final-report
So the real question is whether this home needs a license under your state's law, and whether it has one. Pennsylvania's Department of Human Services puts the practical stakes plainly: checking that a personal care home is licensed is the best way to make sure it gets regular inspections of its building and the care it delivers.State of Pennsylvania. (n.d.). Personal Care Homes and Assisted Living Residences (Pennsylvania Department of Human Services). pa.gov. Retrieved Oct 14, 2026, from https://www.pa.gov/agencies/dhs/resources/aging-physical-disabilities/personal-care-homes
When Does a Small Care Home Need a License?
Each state writes its own test. Some count residents; others look at whether the home offers or advertises care. The table gives each rule as the law or the licensing agency words it. Florida's rules appear in the sections that follow.
| State | Who licenses it | When a license is required |
|---|---|---|
| California | California Department of Social Services (CDSS), Community Care Licensing Division (CCLD)dds.ca.gov. (n.d.). CA Department of Developmental Services. Retrieved Sep 5, 2026, from https://www.dds.ca.gov/newsletter/service-spotlight-what-is-a-residential-care-facility-for-the-elderly-rcfe/ | No one may run a residential care facility for the elderly (RCFE) without a license. A non-exempt home counts as an unlicensed RCFE if it provides care and supervision, holds itself out as providing it, accepts residents who need it, or claims to be licensed (Health and Safety Code 1569.44).California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10 |
| Texas | Texas Health and Human Services Commission (HHSC)statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code, Chapter 247 — Assisted Living Facilities (Texas Constitution and Statutes, Texas Legislative Council). Retrieved Sep 6, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm | Food and shelter for four or more people unrelated to the proprietor, plus personal care or medication administration, makes an assisted living facility, which needs a license. An adult foster care home serving four or more adults must be licensed as one.statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code Chapter 247, Assisted Living Facilities - Texas Legislature. Retrieved Oct 3, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm |
| Washington | Department of Social and Health Services (Washington DSHS)Washington State Department of Social and Health Services. (n.d.). Residential Care Services (Washington DSHS). dshs.wa.gov. Retrieved Oct 14, 2026, from https://www.dshs.wa.gov/altsa/residential-care-services/residential-care-services | No one may provide personal care, special care, and room and board to more than one resident without a license (WAC 388-76-10005). Adult family homes are licensed for two to six residents. State law defines an assisted living facility as serving seven or more, though a facility licensed for three to six residents on or before July 1, 2000 may keep that license.app.leg.wa.gov. (1990). RCW 70.128.050, License—Required as of July 1, 1990—Limitations (Washington State Legislature). Retrieved Oct 4, 2026, from https://app.leg.wa.gov/rcw/default.aspx?cite=70.128.050,Washington State Department of Social and Health Services. (n.d.). DSHS - Long-Term Care Residential Options (Adult Family Homes / Assisted Living Facilities). dshs.wa.gov. Retrieved Sep 29, 2026, from https://www.dshs.wa.gov/adult-and-aging-services/getting-started-long-term-care/long-term-care-residential-options |
| Georgia | Georgia Department of Community Health, Healthcare Facility Regulation DivisionGeorgia Department of Community Health. (n.d.). Personal Care Homes. dch.georgia.gov. Retrieved Jun 25, 2026, from https://dch.georgia.gov/divisionsoffices/hfrd/facilities-provider-information/personal-care-homes | Housing, food service and one or more personal services for two or more adults not related to the owner make a personal care home. The state may let homes with two or three beds for non-family adults register instead of being licensed.Georgia Department of Community Health. (n.d.). Personal Care Homes. dch.georgia.gov. Retrieved Jun 25, 2026, from https://dch.georgia.gov/divisionsoffices/hfrd/facilities-provider-information/personal-care-homes,Georgia Office of the Governor. (2019). Georgia House Bill 424 (2019), as passed House and Senate — signed legislation (Office of the Governor); Section 7 amends O.C.G.A. § 31-7-12.1. gov.georgia.gov. Retrieved Oct 14, 2026, from https://gov.georgia.gov/document/signed-legislation/hb-424pdf/download |
| Maryland | Office of Health Care Quality (OHCQ)Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (2015). Compendium of Residential Care and Assisted Living Regulations and Policy: 2015 Edition — Maryland profile (HHS ASPE; federal summary that predates the April 28, 2025 revision of COMAR 10.07.14, so it corroborates only provisions the current regulation still carries; read locally from the PDF text layer). aspe.hhs.gov. Retrieved Sep 30, 2026, from https://aspe.hhs.gov/sites/default/files/private/pdf/110496/15alcom-MD.pdf | Housing plus supportive services or personal help for people who need help with daily activities makes an assisted living program, which needs a license. OHCQ says programs range from a small home with two residents to 100 or more units.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (2015). Compendium of Residential Care and Assisted Living Regulations and Policy: 2015 Edition — Maryland profile (HHS ASPE; federal summary that predates the April 28, 2025 revision of COMAR 10.07.14, so it corroborates only provisions the current regulation still carries; read locally from the PDF text layer). aspe.hhs.gov. Retrieved Sep 30, 2026, from https://aspe.hhs.gov/sites/default/files/private/pdf/110496/15alcom-MD.pdf,Maryland Department of Health. (n.d.). Assisted Living Programs Consumers (Maryland Department of Health, Office of Health Care Quality). health.maryland.gov. Retrieved Oct 14, 2026, from https://health.maryland.gov/ohcq/Pages/Assisted-Living-Programs-Consumers.aspx,mgaleg.maryland.gov. (n.d.). Maryland Code, Health-General § 19-1809 (Maryland General Assembly). Retrieved Oct 14, 2026, from https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=ghg§ion=19-1809&enactments=false |
| Pennsylvania | Pennsylvania Department of Human ServicesState of Pennsylvania. (n.d.). Personal Care Homes and Assisted Living Residences (Pennsylvania Department of Human Services). pa.gov. Retrieved Oct 14, 2026, from https://www.pa.gov/agencies/dhs/resources/aging-physical-disabilities/personal-care-homes | Food, shelter and personal help for more than 24 hours to four or more unrelated adults who need help with daily activities but do not need the services of a licensed long-term care facility makes a personal care home. A home that holds itself out as one and houses four or more adults who need personal care counts as one even if they aren't getting that care.Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html |
What Happens to an Unlicensed Operator
The table lists only the consequences each state's law or agency spells out.
| State | What the law says happens |
|---|---|
| California | An immediate civil penalty of $100 per resident for each day of the violation, doubled if the operator refuses to seek a license or keeps operating after being denied one, unless the state finds other remedies, including criminal prosecution, more effective.California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10 |
| Texas | Since September 1, 2025, operating an assisted living facility without a license is a Class A misdemeanor, and a third-degree felony after a prior conviction. A civil penalty of $1,000 to $10,000 applies for each act, and each day of a continuing violation counts separately.statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code Chapter 247, Assisted Living Facilities (Texas Legislature). Retrieved Oct 4, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm |
| Washington | Running an adult family home without a license is a misdemeanor, and each day of a continuing violation after conviction is a separate offense. The state can also sue for an injunction or civil penalty, and the violation counts as an unfair or deceptive act under the Consumer Protection Act.app.leg.wa.gov. (1990). RCW 70.128.050, License—Required as of July 1, 1990—Limitations (Washington State Legislature). Retrieved Oct 4, 2026, from https://app.leg.wa.gov/rcw/default.aspx?cite=70.128.050 |
| Florida | Maintaining property used as an unlicensed assisted living facility is a third-degree felony, each day a separate offense; a repeat conviction is a second-degree felony. Under the state's general licensing law, an unlicensed provider that keeps operating after notice from the Florida Agency for Health Care Administration (AHCA) may be fined $1,000 a day.leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html |
| Georgia | A first offense is a misdemeanor. It becomes a felony, punishable by one to five years in prison, when it comes with abuse, neglect or exploitation of an elder or disabled adult, and a second or later conviction carries one to ten years.Georgia Office of the Governor. (2019). Georgia House Bill 424 (2019), as passed House and Senate — signed legislation (Office of the Governor); Section 7 amends O.C.G.A. § 31-7-12.1. gov.georgia.gov. Retrieved Oct 14, 2026, from https://gov.georgia.gov/document/signed-legislation/hb-424pdf/download |
| Maryland | Knowingly and willfully running an assisted living program without a license is a felony: up to a $10,000 fine, up to 5 years in prison, or both for a first offense, and up to $20,000 and 5 years after that.mgaleg.maryland.gov. (n.d.). Maryland Code, Health-General § 19-1809 (Maryland General Assembly). Retrieved Oct 14, 2026, from https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=ghg§ion=19-1809&enactments=false |
| Pennsylvania | An operator found running a personal care home without a license will be fined and ordered to stop operating, according to the state's licensing FAQ.Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html |
Florida's felony provision, section 429.08, names unlicensed assisted living facilities. AHCA also licenses adult family care homes as a separate category, so ask AHCA how the rules apply to one before assuming the same penalty.leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html,Florida Agency for Health Care Administration. (n.d.). AHCA — Determine Unlicensed Activity (Assisted Living Unit). ahca.myflorida.com. Retrieved Oct 14, 2026, from https://ahca.myflorida.com/health-quality-assurance/bureau-of-health-facility-regulation/assisted-living-unit/determine-unlicensed-activity.html
Warning Signs a Care Home May Be Unlicensed
You can't judge a license from a walk-through, but state law sketches what an illegal home looks like. Each sign below comes from a statute or agency.
- The home offers care but doesn't appear in the state lookup. California counts a home as an unlicensed facility if it is held out as providing care and supervision, and Pennsylvania's definition covers a home that holds itself out as a personal care home.California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10,Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html
- The operator says the home is licensed, but no license shows up under its name or address. In California, representing itself as a licensed facility is one of the conditions that makes an unlicensed home illegal.California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10
- The operator calls it "just room and board," yet the residents need help with daily activities. Pennsylvania's licensing FAQ says four people with personal care needs who get nothing but food and a place to sleep still need a licensed home.Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html
- The home advertises for residents or referrals. In Georgia, a home that isn't licensed or registered as a personal care home violates the Fair Business Practices Act when it advertises for residents or referrals, according to the Georgia Consumer Protection Division.Georgia Office of the Governor. (2019). Georgia House Bill 424 (2019), as passed House and Senate — signed legislation (Office of the Governor); Section 7 amends O.C.G.A. § 31-7-12.1. gov.georgia.gov. Retrieved Oct 14, 2026, from https://gov.georgia.gov/document/signed-legislation/hb-424pdf/download
In Florida, AHCA publishes its own checklist for deciding whether a particular home is an unlicensed assisted living facility or adult family care home. Use the official version on AHCA's Determine Unlicensed Activity page rather than a summary.leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html
How to Tell if a Care Home Is Licensed
Check before a deposit changes hands.
Write down the home's exact name, street address and operator's name from the listing or contract
Search the state's official lookup, listed below, by name, then by address if the name doesn't match
Read what comes back: the license type, its status and, where the state posts them, inspection or complaint reports
If you can't find the home, contact the state licensing agency in the next section before anyone signs or pays
The official lookup in each of the seven states:
- California: the CCLD Facility Search carries five years of information on licensed facilities, including complaint investigation reports.dds.ca.gov. (n.d.). CA Department of Developmental Services. Retrieved Sep 5, 2026, from https://www.dds.ca.gov/newsletter/service-spotlight-what-is-a-residential-care-facility-for-the-elderly-rcfe/
- Texas: the HHSC Long-Term Care Provider Search finds and compares licensed assisted living facilities.statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code, Chapter 247 — Assisted Living Facilities (Texas Constitution and Statutes, Texas Legislative Council). Retrieved Sep 6, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm
- Washington: DSHS runs an Adult Family Home Locator and an Assisted Living Facility Locator.Washington State Department of Social and Health Services. (n.d.). Residential Care Services (Washington DSHS). dshs.wa.gov. Retrieved Oct 14, 2026, from https://www.dshs.wa.gov/altsa/residential-care-services/residential-care-services
- Florida: the Locate Facility feature on Florida Health Finder searches a facility's operation information. AHCA also posts lists of unlicensed facilities under Notices/Updates on its assisted living facility page.Florida Agency for Health Care Administration. (n.d.). AHCA — Determine Unlicensed Activity (Assisted Living Unit). ahca.myflorida.com. Retrieved Oct 14, 2026, from https://ahca.myflorida.com/health-quality-assurance/bureau-of-health-facility-regulation/assisted-living-unit/determine-unlicensed-activity.html
- Georgia: GaMap2Care Find Facility offers license verification, inspection reports and complaint forms.Georgia Department of Community Health. (n.d.). Hfrd. dch.georgia.gov. Retrieved Jun 25, 2026, from https://dch.georgia.gov/divisionsoffices/hfrd
- Maryland: OHCQ's assisted living consumer page links to its Licensee Directory of all licensed assisted living programs and to a Notice of Final Action covering sanctions in both licensed and unlicensed programs.Maryland Department of Health. (n.d.). Assisted Living Programs Consumers (Maryland Department of Health, Office of Health Care Quality). health.maryland.gov. Retrieved Oct 14, 2026, from https://health.maryland.gov/ohcq/Pages/Assisted-Living-Programs-Consumers.aspx
- Pennsylvania: the Human Services Provider Directory searches by zip code, county and region, shows each personal care home's size and license status, and is refreshed daily.State of Pennsylvania. (n.d.). Personal Care Homes and Assisted Living Residences (Pennsylvania Department of Human Services). pa.gov. Retrieved Oct 14, 2026, from https://www.pa.gov/agencies/dhs/resources/aging-physical-disabilities/personal-care-homes
Placement Agents and Referrals
A hospital discharge planner, a county worker or a private referral agency may suggest a home. Several states bar those referrers from sending anyone to an unlicensed home.
In California, a placement agency includes hospital discharge planners, county social service departments, public guardians and private referral agencies. No California placement agency may place, refer or recommend someone to a home providing care and supervision unless it is a licensed residential care facility for the elderly (RCFE) or exempt from licensing; each violation is a misdemeanor. A California placement agency employee who knows or reasonably suspects a home is unlicensed must report it to the California Department of Social Services (CDSS), which must investigate within 10 days when it has probable cause.California State Legislature. (n.d.). California Health and Safety Code section 1569.47 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 3, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.47
In Washington, no public agency contractor or employee may place, refer or recommend someone into an adult family home operating without a license, and one who knows of such a home must report it to DSHS (RCW 70.128.110).app.leg.wa.gov. (1990). RCW 70.128.050, License—Required as of July 1, 1990—Limitations (Washington State Legislature). Retrieved Oct 4, 2026, from https://app.leg.wa.gov/rcw/default.aspx?cite=70.128.050
In Florida, it is unlawful to knowingly refer someone for residency to an unlicensed assisted living facility, and a health care practitioner who knows one is operating must report it to AHCA (section 429.08).leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html
In Maryland, willfully and knowingly referring someone to an unlicensed assisted living program brings civil penalties of up to $1,000 for a first offense, $2,000 for a second and $3,000 after that.mgaleg.maryland.gov. (n.d.). Maryland Code, Health-General § 19-1809 (Maryland General Assembly). Retrieved Oct 14, 2026, from https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=ghg§ion=19-1809&enactments=false Maryland law also requires every referrer to assisted living programs to register with OHCQ, so it's fair to ask a Maryland referral agent whether they're registered.Maryland Department of Health. (n.d.). Assisted Living Programs Consumers (Maryland Department of Health, Office of Health Care Quality). health.maryland.gov. Retrieved Oct 14, 2026, from https://health.maryland.gov/ohcq/Pages/Assisted-Living-Programs-Consumers.aspx
Run the license lookup yourself even when a professional suggested the home.
How to Report an Unlicensed Care Home
If anyone is in immediate danger, call 911 before anything else; Washington's DSHS gives exactly that instruction on its reporting page.Washington State Department of Social and Health Services. (n.d.). Residential Care Services (Washington DSHS). dshs.wa.gov. Retrieved Oct 14, 2026, from https://www.dshs.wa.gov/altsa/residential-care-services/residential-care-services Once everyone is safe, report the home to the state agency that licenses care homes.
- California: anyone may ask CDSS to investigate, orally or in writing. Call the CCLD complaint hotline at 1-844-538-8766, email, or use the online form.California State Legislature. (n.d.). California Health and Safety Code section 1569.35 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 3, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.35,dds.ca.gov. (n.d.). CA Department of Developmental Services. Retrieved Sep 5, 2026, from https://www.dds.ca.gov/newsletter/service-spotlight-what-is-a-residential-care-facility-for-the-elderly-rcfe/
- Texas: HHSC Complaint and Incident Intake takes complaints about care, including abuse, neglect or exploitation, at 800-458-9858 or online.statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code, Chapter 247 — Assisted Living Facilities (Texas Constitution and Statutes, Texas Legislative Council). Retrieved Sep 6, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm HHSC says it notifies law enforcement when it finds assisted living services being provided by an unlicensed person.statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code Chapter 247, Assisted Living Facilities (Texas Legislature). Retrieved Oct 4, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm
- Washington: DSHS Residential Care Services licenses adult family homes and assisted living facilities; its Complaint Resolution Unit line, 1-800-562-6078, is for complaints about licensed settings. In Washington, report suspected abuse, neglect or exploitation of a vulnerable adult to Adult Protective Services at 1-877-734-6277, day or night.Washington State Department of Social and Health Services. (n.d.). Residential Care Services (Washington DSHS). dshs.wa.gov. Retrieved Oct 14, 2026, from https://www.dshs.wa.gov/altsa/residential-care-services/residential-care-services
- Florida: call the AHCA complaint hotline at 888-419-3456 or use its online Health Care Facility Complaint Form. Florida law says any person aware of an unlicensed provider must report it to AHCA.leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html
- Georgia: call Healthcare Facility Regulation at 404-657-5856 to report a suspected unlicensed personal care home.Georgia Office of the Governor. (2019). Georgia House Bill 424 (2019), as passed House and Senate — signed legislation (Office of the Governor); Section 7 amends O.C.G.A. § 31-7-12.1. gov.georgia.gov. Retrieved Oct 14, 2026, from https://gov.georgia.gov/document/signed-legislation/hb-424pdf/download
- Maryland: OHCQ's consumer page links a separate online form to report a suspected unlicensed facility. OHCQ's assisted living phone numbers are (410) 402-8217 and (800) 492-6005 (TTY (800) 735-2258).Maryland Department of Health. (n.d.). Assisted Living Programs Consumers (Maryland Department of Health, Office of Health Care Quality). health.maryland.gov. Retrieved Oct 14, 2026, from https://health.maryland.gov/ohcq/Pages/Assisted-Living-Programs-Consumers.aspx
- Pennsylvania: the Bureau of Human Services Licensing takes complaints online or at 877-401-8835. When it gets a complaint of unlicensed operation, its inspectors may make an unannounced onsite inspection.State of Pennsylvania. (n.d.). Personal Care Homes and Assisted Living Residences (Pennsylvania Department of Human Services). pa.gov. Retrieved Oct 14, 2026, from https://www.pa.gov/agencies/dhs/resources/aging-physical-disabilities/personal-care-homes
If your parent already lives in one
What happens to residents depends on the state. In California, when CDSS discovers an unlicensed home, it must refer residents to a placement or adult protective services agency or the long-term care ombudsman if there's an immediate threat to their health and safety or the operator won't cooperate with getting licensed.California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10 In Maryland, if an investigation finds no reason to believe residents were neglected, exploited or abused, the program gets written notice to come into compliance within 30 days.mgaleg.maryland.gov. (n.d.). Maryland Code, Health-General § 19-1809 (Maryland General Assembly). Retrieved Oct 14, 2026, from https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=ghg§ion=19-1809&enactments=false In Pennsylvania, residents at risk of death or serious injury may be removed immediately.Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html
The long-term care ombudsman program advocates for residents of nursing homes, assisted living facilities, board and care homes and similar adult care homes. The federal Administration for Community Living points people to the National Consumer Voice for Quality Long-Term Care's state directory to find the program in their state.Administration for Community Living. (n.d.). Long-Term Care Ombudsman Program (ACL / Administration for Community Living). acl.gov. Retrieved Sep 6, 2026, from https://acl.gov/programs/Protecting-Rights-and-Preventing-Abuse/Long-term-Care-Ombudsman-Program
Frequently Asked Questions
Is it illegal to run an unlicensed care home?
Running an unlicensed care home is illegal only where state law requires that home to be licensed; in the seven states this guide covers (California, Texas, Washington, Florida, Georgia, Maryland and Pennsylvania), doing so carries the penalties listed in the penalties table above.Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. (n.d.). Understanding Unlicensed Care Homes: Final Report (HHS Office of the Assistant Secretary for Planning and Evaluation). aspe.hhs.gov. Retrieved Oct 14, 2026, from https://www.aspe.hhs.gov/reports/understanding-unlicensed-care-homes-final-report,California State Legislature. (n.d.). California Health and Safety Code section 1569.10 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 4, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.10,statutes.capitol.texas.gov. (n.d.). Texas Health and Safety Code Chapter 247, Assisted Living Facilities (Texas Legislature). Retrieved Oct 4, 2026, from https://statutes.capitol.texas.gov/Docs/HS/htm/HS.247.htm,app.leg.wa.gov. (1990). RCW 70.128.050, License—Required as of July 1, 1990—Limitations (Washington State Legislature). Retrieved Oct 4, 2026, from https://app.leg.wa.gov/rcw/default.aspx?cite=70.128.050,leg.state.fl.us. (n.d.). Florida Statutes s. 429.08, Unlicensed facilities; referral of person for residency to unlicensed facility; penalties (The Florida Legislature). Retrieved Oct 4, 2026, from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0429/Sections/0429.08.html,Georgia Office of the Governor. (2019). Georgia House Bill 424 (2019), as passed House and Senate — signed legislation (Office of the Governor); Section 7 amends O.C.G.A. § 31-7-12.1. gov.georgia.gov. Retrieved Oct 14, 2026, from https://gov.georgia.gov/document/signed-legislation/hb-424pdf/download,mgaleg.maryland.gov. (n.d.). Maryland Code, Health-General § 19-1809 (Maryland General Assembly). Retrieved Oct 14, 2026, from https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=ghg§ion=19-1809&enactments=false,Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html
Is a boarding-home or rooming-house license good enough?
Not in Pennsylvania. The state's Department of Human Services says a local rooming-house or boarding-home license is not a substitute for a personal care home license.Pennsylvania Legislative Reference Bureau. (n.d.). 55 Pa. Code § 2600.4, Definitions (Pennsylvania Code & Bulletin). pacodeandbulletin.gov. Retrieved Oct 4, 2026, from https://www.pacodeandbulletin.gov/Display/pacode?file=/secure/pacode/data/055/chapter2600/s2600.4.html
Do I need proof before I report a care home?
Not in Washington, where DSHS says you don't need proof to report suspected abuse and don't need to give your name.Washington State Department of Social and Health Services. (n.d.). Residential Care Services (Washington DSHS). dshs.wa.gov. Retrieved Oct 14, 2026, from https://www.dshs.wa.gov/altsa/residential-care-services/residential-care-services In California, CDSS says a complainant's name stays anonymous unless they give permission to use it.California State Legislature. (n.d.). California Health and Safety Code section 1569.35 (California Legislative Information). leginfo.legislature.ca.gov. Retrieved Oct 3, 2026, from https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1569.35 Report what you saw; investigating is the agency's job.
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The information on Brevy.com is for educational purposes only and is not a substitute for professional legal, financial, or medical advice. Rules vary by state and program and change frequently. Always verify with the relevant agency or a qualified professional. Brevy is not a law firm, financial advisor, or healthcare provider.
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