Families in New Mexico can be paid through Medicaid to care for a parent, spouse or other relative who needs help at home. New Mexico's Turquoise Care Community Benefit pays family members and friends to give personal care, through a home health agency or through the Self-Directed Community Benefit, where the member hires their own caregiver. The first step for a Community Benefit member is a needs review with their health plan's care coordinator.

Who New Mexico's Agency-Based and Self-Directed Community Benefit Can Pay

The New Mexico Community Benefit pays for long-term services at home for Turquoise Care members who meet a nursing facility level of care, and it comes in two approaches: Agency-Based (ABCB) and Self-Directed (SDCB).

Family member Agency-Based (ABCB) Self-Directed (SDCB)
Adult child or other relative Yes, if the member is 21 or older Yes
Friend or neighbor Yes Yes
Spouse Only if the health plan approves Only with formal plan approval in extraordinary circumstances, case by case
Relative who lives with the member Yes, but not paid for shared household chores No separate rule; ask the health plan
Guardian or power of attorney Not stated; ask the health plan Not as EOR or directing representative; else ask

Spouses in the agency-based approach. New Mexico's ABCB rule text, last amended in 2019, still excepts "the member’s spouse," but the Centers for Medicare & Medicaid Services (CMS) October 2024 Turquoise Care approval authorizes paying legally responsible individuals, including a spouse, for Community Benefit personal care. So get the health plan's approval in writing first; our New Mexico spouse pay guide explains the rule.

Agency-Based Community Benefit: The Agency Employs You

In New Mexico's Agency-Based Community Benefit, a family caregiver becomes an employee of a home health agency contracted with the member's health plan., ABCB Personal Care Services are for a member 21 or older, and help with daily activities such as bathing, dressing, cooking and shopping.,

  • Living together is allowed. An ABCB attendant who lives with the member can be paid, but not for shopping, errands or meal preparation that are part of the household's usual chores, unless the task is specific to the member, such as changing the member's linens.
  • Natural support isn't paid. In the Agency-Based Community Benefit, New Mexico's rule says a family member isn't paid for a service they would otherwise give as a natural support.

Self-Directed Community Benefit in New Mexico: The Member Hires You

In New Mexico's Self-Directed Community Benefit, the member is their own Employer of Record (EOR) or names a trusted friend or family member as EOR, and works with a Support Broker to recruit, hire and train employees. A financial management agency (FMA) pays SDCB employees based on the member's approved care plan and budget, once the EOR authorizes the timesheets.

1
Step 1

The EOR can't be the paid caregiver

New Mexico's rule says a designated EOR may not also be an employee of the member, so someone other than the paid caregiver must approve the timesheets.,

2
Step 2

Neither can a directing representative

Under CMS's Turquoise Care terms, a person who serves as a member's designated representative for directing personal care can't also be that member's personal care provider.

3
Step 3

The cap is 40 hours

No SDCB provider may exceed 40 hours of paid work in one work week per EOR, so a parent whose care plan calls for more paid hours than that will need more than one worker.

How to Start Getting Paid Through New Mexico's Community Benefit

New Mexico's Community Benefit uses the same 2026 financial limits as institutional-care Medicaid: countable income up to $2,982 a month and resources up to $2,000 for a single person (details). That resource limit is often the hard part, but New Mexico's Community Benefit resource count leaves out the home the member lives in (unless its equity is above the state's limit) and one car used for their transportation.

1
Step 1

Get Turquoise Care in place

A New Mexican on full-coverage Medicaid asks their health plan's care coordinator for the Community Benefit, joining a plan first if they don't have one. To apply, see our New Mexico Medicaid application guide.

2
Step 2

Do the needs review

The Community Benefit care coordinator does the review at home, and it sets how much help and which services the member gets.

3
Step 3

Name the family caregiver

The Community Benefit caregiver completes employment paperwork, background checks and fingerprinting as needed, and clocks in and out with Electronic Visit Verification (EVV).,

A denial or a cut in hours isn't the last word. A Turquoise Care member who disagrees with a health plan decision asks the plan for an appeal within 60 calendar days of its notice, then can request a state hearing from the New Mexico Office of Fair Hearings within 90 days of the plan's final appeal decision. See our New Mexico Medicaid appeals guide.

Frequently Asked Questions

Is New Mexico Community Benefit caregiver pay taxable?

IRS Notice 2014-7 covers 1915(c) waivers, and for other Medicaid programs the IRS says excludability depends on the nature of the payments and the purpose and design of the program. New Mexico's Community Benefit runs under Turquoise Care's section 1115 demonstration, so ask a tax preparer how that applies to Community Benefit pay.

If I'm my mother's paid SDCB caregiver, who can be her Employer of Record?

In New Mexico's Self-Directed Community Benefit, your mother can be her own Employer of Record unless she has an authorized representative over financial matters in place, and her Turquoise Care health plan makes the final call on that.

Does New Mexico's Community Benefit pay for 24-hour care?

No, New Mexico's rule says neither ABCB nor SDCB services are provided 24 hours a day.

Learn More

Find personalized help getting paid through New Mexico's Community Benefit at brevy.com.


The information on Brevy.com is for educational purposes only and is not a substitute for professional legal, financial, or medical advice. Rules vary by state and program and change frequently. Always verify with the relevant agency or a qualified professional. Brevy is not a law firm, financial advisor, or healthcare provider.

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