Applying for Arizona Medicaid long-term care means applying through ALTCS, the state's Arizona Long Term Care System. An Income-Only Trust may come into play if gross monthly income tops $2,982 in 2026. And you have to qualify twice, once medically and once financially, before coverage starts.

In This Guide

Before You Apply: The Income-Only Trust

Arizona is an income-cap state. AHCCCS policy says monthly income must not exceed $2,982 in 2026 (300% of the SSI Federal Benefit Rate) for ALTCS. An applicant over that figure may be able to use an Income-Only Trust, which AHCCCS says is sometimes known as a stream-of-income, income-cap, or Miller trust, and which can allow a customer to qualify when income eligibility is determined using the 300% gross income test.

AHCCCS sets three limits on the trust: it can be funded only with the applicant's income, it should be created only when counted income is more than 300% of the Federal Benefit Rate, and it cannot help an applicant qualify when the net income test is used or qualify for any other AHCCCS program. The Personal Needs Allowance an ALTCS member keeps also depends on where they live: $149.10 a month in 2026 (15% of the Federal Benefit Rate) for a member who lives in a long-term care medical facility for the entire calendar month, but 300% of the Federal Benefit Rate ($2,982) for a member who lives at home or in a home and community based setting during any part of the month.

Only the applicant's own income can go into the trust account, never savings or other resources, and income must be deposited in the month it is received. Income in the trust doesn't count toward eligibility, but it does count toward the applicant's share of cost, and any money paid out to the applicant or for their shelter counts as income for eligibility. AHCCCS must be named a remainder beneficiary, so whatever is left when the person dies or the trust is stopped goes to the state, up to what it paid for their care. An elder law attorney familiar with Arizona Medicaid can draft the trust and explain the trustee's monthly duties.

If your income is at or below $2,982 a month, you can skip this step and move directly to the ALTCS application.

How ALTCS Intake Works: Two-Stage Assessment

ALTCS, Arizona's long-term-care Medicaid program, uses a two-stage intake process: an applicant must qualify both medically and financially.

Stage 1: Pre-admission screening (medical eligibility). AHCCCS decides whether the applicant needs a nursing-facility level of care with the pre-admission screening (PAS). A PAS Assessor who is a registered nurse or social worker completes it face-to-face, by telephone or virtually. The PAS score is compared with a threshold score, except as determined by physician consultant review, and for an elderly or physically disabled applicant the required minimum total score is 60. An applicant who doesn't meet the medical test doesn't qualify for ALTCS, whatever their finances.

Stage 2: Financial eligibility determination. AHCCCS reviews the applicant's income, assets, and any prior transfers to determine financial eligibility. This is where the Income-Only Trust (if needed), the $2,000 asset limit, and the 60-month look-back all apply.,

Both stages must result in approval for coverage to begin.

How to Apply for Arizona Medicaid Online

You can start an ALTCS application online through Health-e-Arizona Plus (HEAplus). Follow these steps.

1
Step 1

Create a Health-e-Arizona Plus account

AHCCCS says you register an ALTCS application online in HEAplus by creating an HEAplus account, so keep the login details somewhere you can find them.

2
Step 2

Register the ALTCS application

Make sure it is the ALTCS long-term-care application you are starting. AHCCCS's ALTCS office page states that the DE-101 form is required to begin an application.

3
Step 3

Enter the applicant's personal, income, and asset information

ALTCS checks finances as well as medical need, so have the applicant's Social Security number, income statements, and a list of assets on hand before you start.

4
Step 4

Gather your supporting documents

Have bank statements, income letters, and identity documents ready to send (see the list below).

5
Step 5

Submit and prepare for the pre-admission screening

A registered nurse or social worker completes the PAS face-to-face, by telephone or virtually. Answer any follow-up request quickly: a delay or missed step on the applicant's side is one of the unusual circumstances that can excuse AHCCCS from the federal decision deadline.

How to Apply for Arizona Medicaid With Help or by Phone

If you would rather apply with help, call the ALTCS toll-free line at 888-621-6880. AHCCCS's eligibility chart also lists 602-417-7000 or 1-800-654-8713 for the nearest ALTCS office. AHCCCS publication DE-828, "Filing an Application for the Arizona Long Term Care System (ALTCS)," explains how to apply, how income and resources are treated, and how ALTCS decides medical eligibility. Applying with help is a good option when the applicant is in a hospital or facility and someone else (a family member or authorized representative) is coordinating the application. Have the applicant's Social Security number, income information, and a list of assets ready before you call.

Arizona Long Term Care System (ALTCS) Official ALTCS page with current phone and office contact options for applying with help. www.azahcccs.gov/Members/GetCovered/Categories/ALTCS.html
Health-e-Arizona Plus Online portal where you register an ALTCS application by creating an account. www.healthearizonaplus.gov
AHCCCS (Arizona Health Care Cost Containment System) Arizona's Medicaid agency, which runs ALTCS and all other state Medicaid programs. www.azahcccs.gov

What Documents You'll Need

AHCCCS looks at income, resources, and any transfers made in the 60 months before the month of application, so gather records that show each before submitting. AHCCCS will tell you if it needs anything else for your case.

Identity and residency:

  • Social Security card or letter
  • Arizona driver's license or state ID
  • U.S. birth certificate, passport, or Certificate of Naturalization
  • Proof of Arizona residency (utility bill, lease, or similar)

Income:

  • Social Security award letter or most recent SSA-1099
  • Pension and retirement income statements
  • Any other monthly income statements

Financial accounts:

  • Bank statements for all checking and savings accounts, with up to 60 months of history for ALTCS long-term-care coverage so the agency can review the look-back period
  • Statements for CDs, retirement accounts, stocks, and bonds
  • If an Income-Only Trust is required: the executed trust document and bank account statements

Property:

  • Property deed for the primary residence
  • Recent property tax statements
  • Vehicle title or registration
  • Life insurance policy information (face value and cash surrender value)
  • Burial plot or prepaid funeral contract documentation

Medical:

  • Recent physician's statement or hospital discharge summary supporting the level-of-care need
  • Medicare card and any supplemental insurance cards

What Happens After You Apply

After you submit, AHCCCS works through both tests: the PAS assessment of medical need and the review of income and resources. If staff ask for missing documents, answer by the deadline on the request, because AHCCCS's decision deadline does not protect an applicant who delays or fails to take a required action.

Federal Medicaid rules cap how long the agency may take. The eligibility determination may not exceed 45 days for most applicants, or 90 days for applicants who apply for Medicaid on the basis of disability, measured from the application date, except in unusual circumstances such as a delay the applicant causes. Which cap applies turns on the basis you applied under, not on whether a disability determination happens to arise, so an older adult applying for ALTCS on the basis of age is on the 45-day standard even though the financial review is heavy. Both are ceilings on AHCCCS rather than a promised decision date, and a delay on your side can excuse AHCCCS from them, so submit a complete file.

Once both stages are complete, AHCCCS sends a written notice of the decision. ALTCS is a managed long-term-care program, and elderly or physically disabled members are served by contracted ALTCS-EPD health plans, so covered services come through a plan rather than directly from the state., The ALTCS-EPD contracts were amended again effective October 1, 2026, so confirm which plans are available where you live with ALTCS Member Services at 1-888-621-6880.

Why Applications Get Denied

Four problems can each lead to an ALTCS denial.

Medical need not met. ALTCS requires a nursing-facility level of care, so if the pre-admission screening finds the applicant does not need one, ALTCS cannot approve coverage. For an elderly or physically disabled applicant the PAS total score must reach 60, except as determined by physician consultant review. An eligibility denial can be appealed to the agency that made it.

Income over the cap without a trust. When AHCCCS measures income against the $2,982 gross income limit, an applicant over it does not qualify on income unless an Income-Only Trust allows them to. If you receive a denial for this reason, ask AHCCCS which income test it applied before setting up a trust and reapplying, because the trust cannot help when the net income test is used.

Asset transfers during the look-back period. AHCCCS reviews 60 months of financial records for gifts or below-market transfers., An uncompensated transfer during that window can trigger a penalty period during which Medicaid will not pay for nursing-facility or home and community-based long-term care, unless an exception applies. The penalty's length is the total uncompensated value transferred divided by the state's average monthly private-pay cost of nursing-facility care. An elder law attorney can help assess whether a transfer creates a penalty and whether any exceptions apply.

Assets over the $2,000 limit. Resources above the $2,000 ALTCS limit for a single applicant also result in denial. Which assets count toward that limit is set by AHCCCS's resource rules, so confirm with AHCCCS before assuming any asset is excluded. Home equity has its own federal limits, a minimum of $752,000 and a maximum of $1,130,000 for 2026, and the AHCCCS sources we rely on do not state which figure Arizona uses.

How to Appeal an Arizona Medicaid Denial

If AHCCCS denies your ALTCS application, you have the right to a fair hearing. Federal rules cap the request window at 90 days from the date the notice of action is mailed, and a state is allowed to set a shorter one. Your notice is the document that controls, so read the deadline printed on it and count from the mailing date rather than the day it reached you. Do not confuse that clock with the 45-day and 90-day figures above: those cap how long AHCCCS may take to decide, while this one is how long you have to challenge the decision it made.

An eligibility denial goes to the agency that made the determination, AHCCCS or DES. A denied, reduced, or discontinued service follows a different route. A member enrolled in a health plan, which includes every elderly or physically disabled ALTCS member, first appeals to the plan's Grievance and Appeals Department within 60 calendar days of the plan's notice, and only after an unfavorable plan decision requests a State Fair Hearing in writing through the AHCCCS Office of the General Counsel in Phoenix. A fee-for-service member appeals in writing directly to the Office of the General Counsel. A State Fair Hearing is a hearing where the appeal is presented before an administrative law judge.

A separate and earlier deadline applies if services you already receive are being reduced, suspended, or ended rather than a new application denied. You may be able to keep receiving them during the appeal, but you must ask to continue them: the appeal must be filed before the day the action takes effect, and where fewer than 10 days separate the notice date from the effective date, the request to continue services is due within 10 days of the notice date. If the appeal is ultimately denied, you may have to pay for the services received during it.

An elder law attorney or legal aid organization familiar with Arizona Medicaid can help you prepare the appeal.

Frequently Asked Questions

What is the difference between AHCCCS and ALTCS?

AHCCCS (Arizona Health Care Cost Containment System) is Arizona's Medicaid agency and administers all of the state's Medicaid programs. ALTCS (Arizona Long Term Care System) is the specific program for people who need nursing-facility or home-based long-term-care services. ALTCS is a managed long-term-care program covering nursing-facility and home and community based care. Elderly or physically disabled ALTCS members are served through contracted ALTCS-EPD health plans.

Can I apply for ALTCS if I'm already in a nursing facility?

Yes. You can apply at any time, including after entering a nursing facility. Federal law also provides retroactive coverage: once you are found eligible, Medicaid must cover qualifying services furnished as far back as the third month before the month you applied, if you would have been eligible when you received them. That three-month window is the federal default; a Section 1115 demonstration can make a state's window shorter, and the exact start date inside it is set by the state plan, so confirm Arizona's current retroactive window with AHCCCS. Note a coming change: for applications filed on or after January 1, 2027, federal law shortens that retroactive window to the two months before the application month for most enrollees.

Does the Income-Only Trust affect my spouse's income?

No. The Income-Only Trust applies only to the applicant's income. Arizona follows the federal spousal impoverishment protections: AHCCCS's eligibility chart says that if the applicant has a spouse living in the community, between $32,532 and $162,660 of the couple's resources may be disregarded. Those are the 2026 federal minimum and maximum resource standards, not an absolute ceiling: under federal law a fair hearing or a court order can set a higher resource allowance. On the income side, AHCCCS deducts a Community Spouse Monthly Income Allowance when the applicant actually gives it to the community spouse, using a Monthly Spousal Need Standard of $2,705.00 (effective July 1, 2026) and a maximum of $4,066.50 for 2026; a court support order or an administrative law judge's finding of significant financial hardship can raise it. An elder law attorney can help calculate the exact amounts, and the Arizona spousal impoverishment guide linked above works through the arithmetic with examples.

How long does the ALTCS application process take?

Federal Medicaid rules give AHCCCS at most 45 days to decide most applications, and at most 90 days for applicants who apply on the basis of disability, counting from the application date, except in unusual circumstances such as a delay by the applicant or an examining physician. The longer window turns on the basis applied under, not on whether a disability determination arises, so an applicant who applied on the basis of age is on the 45-day standard. Those are ceilings on the agency, not a promised date, so submit a complete file and respond quickly to any requests.

What happens to the money in the Income-Only Trust if I leave a nursing facility?

Leaving a nursing facility doesn't by itself end ALTCS, which also covers home and community based care. If the trust is stopped, or the person dies, the money left in the trust account goes to the state Medicaid agency as remainder beneficiary, up to the amount it actually paid for the person's medical care. The trustee must also tell the local ALTCS office about changes in trust income or anticipated payments 45 calendar days in advance. Have the elder law attorney who drafted the trust handle any change rather than simply emptying the account.

Learn More

Your next step Start your ALTCS application online at Health-e-Arizona Plus, or use the contact options on Arizona's official ALTCS page to apply with help.

The information on Brevy.com is for educational purposes only and is not a substitute for professional legal, financial, or medical advice. Rules vary by state and program and change frequently. Always verify with the relevant agency or a qualified professional. Brevy is not a law firm, financial advisor, or healthcare provider.

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